Against the backdrop of the ongoing evolution of global financial markets, an increasing number of individual investors from Japan, South Korea, Thailand, Vietnam, Indonesia, and Malaysia are participating in CFD trading in forex, precious metals, global stock indices, and crypto assets through online platforms. Recognizing the diverse cultural backgrounds, time zone habits, and varying risk perceptions, ACE Markets is committed to becoming a trusted long-term trading infrastructure provider for users in the Asia-Pacific region.
As a brand operated by ACE Markets Limited, we always adhere to a core principle: true professionalism lies in providing safe, transparent, and reliable services while respecting users' autonomy.
Fund security: Independent custody, prudent segregation
Client fund security is the primary cornerstone of ACE Markets' operations. All user deposits are held in a segregated client trust account established by a partner bank, strictly separated from the company's own operating funds. This arrangement ensures that even if the company faces extreme operational risks, client funds are not considered company assets and are not subject to claims by creditors.
Although ACE Markets does not currently hold a local retail brokerage license from the Japanese Financial Services Agency (FSA) or the Korean Financial Supervisory Service (FSS), we proactively adopt internationally accepted prudential standards and regularly conduct internal reconciliations and third-party audits to verify the consistency between system records and bank-custodied balances. Users can view complete deposit, withdrawal, and transaction history at any time through their account backend, ensuring that the flow of funds is traceable and verifiable throughout the entire process.
Transparent pricing: no hidden costs, no hidden profits
ACE Markets insists on a transparent and consistent fee structure, rejecting vague or misleading fee models:
The spread uses a floating mechanism, directly reflecting the depth of global liquidity, and the platform does not add extra charges; overnight interest (Swap) is calculated based on the actual interest rate spread, and the long and short rates are updated daily and clearly displayed in the trading terminal; no platform fees are charged for deposits and withdrawals, only third-party bank or payment channel fees may be incurred, all of which are clearly stated before operation.
We explicitly reject hidden profit models such as "Payment for Order Flow" and adopt a Straight-Through (STP) architecture to ensure that user orders genuinely enter the market liquidity pool, and the transaction price is the best available quote at that time. All fee rules are detailed in the Customer Agreement and product disclosure documents, and users can download historical details at any time for full transparency.
Robust execution: Reliability as the core
In highly volatile market conditions, system stability is more important than peak performance. ACE Markets has built a trading execution system centered on low latency response, high availability, and integration with real liquidity.
The platform optimizes network transmission protocols and data processing logic to ensure a high-efficiency experience for users in the Asia-Pacific region under normal network conditions. During several major market events in 2025 (such as the release of US non-farm payroll data and escalation of geopolitical conflicts), the average order execution time for mainstream pairs such as EUR/USD and XAU/USD remained consistently below 30 milliseconds, with slippage rates significantly lower than the industry average.
We don't use "ultra-low latency" as a marketing tactic. Instead, we focus on providing consistent and predictable performance even in extreme market conditions—because for traders, reliability in critical moments is far more important than everyday showmanship.
Deep localization: Understanding diverse needs
Localization is not just about language translation, but also about respecting users' lifestyles and cultural habits.
Japanese users prefer concise and accurate information presentation, so the platform interface removes redundant elements and emphasizes data accuracy and timeliness; South Korean traders pay close attention to technology stocks and cryptocurrencies, so our market content prioritizes coverage of popular pairs such as NASDAQ100 and BTC/USD, and we have optimized the deposit and withdrawal process for Korean Won (KRW); In Southeast Asia, we respect religious holidays and family time, and proactively adjust the frequency of non-urgent communication during periods such as Songkran, Eid al-Fitr, and Lunar New Year; Our customer service team responds in the local language and is familiar with local bank rules, holiday arrangements, and common operational scenarios.
This "one policy for one place" service approach allows office workers in Tokyo, freelancers in Seoul, and students in Bangkok to feel understood, rather than being treated in a standardized way.
Compliance and Long-Termism
Amidst the industry's rapid expansion, ACE Markets has chosen a path of steady development:
We do not offer enticing promotions such as "guaranteed principal and bonus" or "risk-free trial"; we do not launch exotic products with high leverage and low liquidity; all product functions are designed with the long-term survival of users in mind.
We believe that a good trading platform should allow users to focus on the strategy itself, rather than worrying about whether the platform is reliable.
Conclusion
Financial markets are inherently uncertain, but the trading experience is certain. ACE Markets doesn't pursue short-term user growth; instead, it strives to be a long-term reliable partner for traders throughout the Asia-Pacific region. Whether you are in Tokyo, Seoul, Ho Chi Minh City, or Jakarta, we will provide you with a trustworthy trading environment based on professionalism, transparency, and respect.
