Amidst heightened volatility in global financial markets, individual investors from Japan, South Korea, Vietnam , and Malaysia are shifting their focus from "feature-rich" trading platforms to "trustworthiness." They are no longer solely concerned with spreads or visually appealing interfaces, but are more concerned with: Is my capital safe? Can my orders be reliably executed? Can I receive timely responses to any problems ?
ACE Markets exists to address these simple yet crucial questions. We don't strive to be the largest platform, but rather to be the most reliable source of certainty for users in uncertain markets.
Fund security: Independent custody, risk isolation
Customer fund security is an inviolable bottom line for ACE Markets' operations. All user deposits are held in a segregated client trust account established by a partner bank, strictly separated from the company's own operating funds. This mechanism ensures that even if the company faces extreme operational risks, customer assets are not considered company property and are not subject to claims from third-party creditors.
Although we do not hold local retail brokerage licenses from the Japanese Financial Services Agency (FSA) or the Korean Financial Supervisory Service (FSS), we proactively adopt internationally accepted prudential standards and regularly conduct internal reconciliation and third-party audits to verify the consistency between system records and bank-managed balances. Users can view complete transaction records at any time through their account backend, achieving full transparency and traceability.
Transparent execution: Real market, no price gouging or interference.
ACE Markets employs a straight-through processing (STP) architecture, where user orders are not internally matched but are instead routed in real-time to a global liquidity network comprised of multiple Tier-1 banks and non-bank institutions. This means:
The spread is floating, directly reflecting market depth, and the platform does not add extra charges; the transaction price is the best market offer at that time, with no hidden slippage or payment for order flow; overnight interest (swap) for all products is calculated based on the actual interest rate spread, and long and short rates are updated daily and clearly displayed in the terminal.
This "no middleman" design ensures that users always start on a level playing field—regardless of account size or transaction frequency.
Stable technology: No breakdowns at critical moments
In highly volatile markets, system stability is far more important than everyday speed. ACE Markets' technological focus is not on marketing "millisecond latency," but on continuous availability under extreme market conditions.
By optimizing data transmission protocols, establishing multi-path redundant connections, and implementing automatic failover mechanisms, the platform maintained stable operation during several major events in 2025 (such as rising expectations of an emergency interest rate cut by the Federal Reserve and escalating geopolitical conflicts in the Middle East). The average order execution time for mainstream pairs such as EUR/USD and XAU/USD was kept below 30 milliseconds, and the forced liquidation logic was triggered precisely, with no abnormal losses due to system latency.
We believe that for the average user, a successful loss mitigation strategy could affect their entire month's living expenses. Therefore, reliability is not a bonus, but a fundamental obligation.
Deep localization: understanding the culture and respecting the rhythm
True localization is about understanding when users trade, why they trade, and when they choose not to trade.
Japanese users prefer concise and accurate information presentation, so the platform interface removes redundant elements and emphasizes data accuracy and timeliness; Korean traders pay close attention to the correlation between technology stocks and global macroeconomics, so our market briefings prioritize coverage of highly correlated instruments such as NASDAQ100 and USDX; in Southeast Asia, we respect religious festivals and family time, and proactively reduce non-urgent push notifications during festivals such as Songkran, Eid al-Fitr, and Lunar New Year; our customer service team responds in the local language and is familiar with local bank rules, holiday arrangements, and common operating scenarios.
This "one policy for each place" service approach allows office workers in Tokyo, freelancers in Seoul, and students in Jakarta to feel understood, rather than being treated in a standardized way.
Long-termism: Avoiding short-term temptations
ACE Markets does not offer enticing features such as "guaranteed copy trading" or "risk-free trial," nor does it offer exotic products with high leverage and low liquidity. All products undergo risk control assessments before being listed, and features are designed with the long-term survival of users in mind.
We believe that a good trading platform should allow users to focus on the strategy itself, rather than worrying about whether the platform is reliable.
Conclusion
Financial markets are inherently uncertain, but the trading experience can be. ACE Markets does not pursue short-term expansion, but rather safeguards every user's trading journey with professionalism, transparency, and restraint.
Whether you are in Osaka, Busan, Bangkok, or Ho Chi Minh City, as long as you respect risk, value safety, and pursue transparency, ACE Markets will provide you with trustworthy services with consistent standards.
